Our Customers
Service overview for our customers
FixOptical is dedicated to providing customers with high-quality glasses repair and customization services, ensuring that their eyewear fits perfectly and lasts longer. Whether it’s a broken hinge, scratched lenses, or ill-fitting frames, FixOptical’s expert technicians provide quick and affordable solutions, saving customers the expense of replacing their glasses. For those visiting optometrist offices, customers can benefit from comprehensive eye exams, updated prescriptions, and personalized recommendations for frames and lenses that suit their lifestyle. By partnering with optometrists, FixOptical enhances the customer experience by combining repair services with professional eye care, ensuring their vision and eyewear needs are met seamlessly.
Customer Overview
Explore the benefits & services
Local Adjustments & Repairs
Customers can skip the hassle of mailing glasses back for adjustments or repairs and instead visit a nearby FixOptical partner for fast, in-person support.
Warranty Backed Service
FixOptical’s certified partners provide warranty-compliant repairs and adjustments, so customers don’t have to worry about voiding their online retailer’s warranty.
Cost Effective Solutions
By having access to local repair and adjustment options, customers save on shipping costs and time, getting the fixes they need much faster.
Personalized Fit & Comfort
FixOptical’s local partners ensure a precise, tailored fit through professional adjustments that can’t be achieved online, increasing comfort and wearability.
Confidence in Online Purchases
Knowing they have local support if adjustments or repairs are needed makes customers feel more secure when buying glasses online, removing a common pain point.
Wide Range of In-Person Services
From frame fitting and prescription verification to specialty lens adjustments, FixOptical’s network offers services that go beyond what online retailers typically provide.
Enhanced Peace of Mind
FixOptical allows customers to feel confident that they can get professional, in-person help anytime, so they can focus on enjoying their new glasses rather than worrying about potential issues.
Specialty Glasses Support
FixOptical partners are trained to handle complex needs like progressive lens fittings or sports eyewear adjustments, giving customers reassurance their specific requirements are in expert hands.
Child & Family Eyewear Needs
FixOptical’s local partners provide fitting and adjustment services for all ages, including specialized support for kids, so families have a trusted option for everyone’s eyewear.
Post Purchase Support
With FixOptical, customers have an easy way to access follow-up care or adjustments, making their eyewear experience truly worry-free from start to finish.
Certified Partner Serving
FixOptical partners are carefully vetted and certified, ensuring high-quality service customers can trust when it comes to their eyewear.
Local Expertise & Guidance
FixOptical’s network offers access to optical professionals who can provide face-to-face advice on frame selection, lens options, and more—personal guidance that online-only retailers can’t offer.
Customer Registration
Enjoy extra benefits as a registered member
Register on FixOptical to enjoy added benefits and best of all it's Free. FixOptical is revolutionizing the eyewear industry by delivering innovative solutions for personalized fittings, repairs, and adjustments. With a mission to provide the perfect fit for every face, FixOptical bridges the gap between eyewear users, online retailers, and local stores by providing an innovative solution for personalized and accurate optical fitting. With advanced technology and expert craftsmanship, FixOptical ensures every pair of glasses offers comfort, functionality, and style, benefiting everyone in the optical ecosystem.
- Easy online appointment booking.
- Detailed fitting guides and tips.
- Access to partnered local stores.
- Friendly warranty service options.
- Quick repair & adjustment requests.
How It Works!
The simplified customer experience
1. Search For Local Retailers
Search the category field to find local eyewear repair retailers and services in your area. You can refine your search to meet your specific needs.
2. Choose Preferred Retailer
Browse through the list of local retailers in your area and select the one that best fits your requirements for eyewear repairs or other services.
3. Book An Appointment
Schedule your eyewear repair or other services through the retailer’s booking system. Once booked, visit the retailer at the scheduled time for your service.
Review the benefits for your business
Post Free Classified Ads
Welcome to the FixOptical classifieds, where buying and selling eyewear and accessories is easy and secure. Browse frames and accessories, or list your products with confidence. Plus optional, have your items checked by local retailers to ensure quality and fit.
Customer Experience
We offer various services for our customers
Frame Fitting & Repairs
Contact Lens Services
Emergency Repair Services
Child Frame Adjustments
Specialty Eyewear
Progressive & Multifocal
Adjust & Verify Prescription
Custom Lens & Replacement
Sunglasses & Lens Matching
Customer Follow Up
Eye Exams & Screenings
Warranty Fixes & Repairs
Registered Customer
See the benefits as a registered member
Review Listings
Share your experiences and help others make informed decisions about products and services.
Make Bookings
Schedule eye exams, fittings, or consultations with just a few clicks.
Bookmark Listings
Save your favorite stores, services, or products for quick access anytime.
Contact Store
Reach out to stores quickly for inquiries, recommendations, or support.
Customer Dashboard
Access all your bookings, messages, saved listings, and account details in a personalized hub.
Booking Dashboard
Manage, reschedule, or cancel appointments in one convenient location.
Wallet Feature
Keep track of your savings, store credits, and transaction history with ease.
Exclusive Coupons
Unlock special discounts and deals to save on eyewear, appointments, and services.
Customer Dashboard
Access all your bookings, messages, saved listings, and account details in a personalized hub.
Advertisements
Stay updated on the latest promotions, new arrivals, and special offers from your favorite retailers.
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Easily schedule appointments with optical specialists or retail stores for eye exams, fittings, or consultations. Select a time that works best for you, and we’ll handle the rest!